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Shipping Policy is offering free shipping on orders over $39. Free shipping items will be shipped by one of the following:

  • FedEx Ground
  • UPS Ground
  • USPS Priority Mail

Note: The free shipping option is only available in the Lower 48 Continental States, and excludes Hawaii, Alaska, Puerto Rico, and the Virgin Islands. The shipping carrier depends on the product being shipped and the ship-to location.

Order Shipment Times

  • Orders placed before 9am PST Monday - Friday will ship out the same day. Orders placed after 9am PST will ship out the following business day.
Estimated Delivery Dates

This is an estimation of the delivery date calculated by adding, standard day ground service for a select shipping carrier, time it takes to process / pack the order and time it takes to secure payment transaction.  First day, Holidays and Weekends are not considered transit days for shipping. Shipments may also be delayed due to the following; payment verification, weather, address verification, stock availability, seasonal high demand and online technical issues. We process orders Mon-Fri at 9am and strive to ship your order for a timely delivery but do not guarantee a delivery date. 

Large Quantity orders that required LTL [Less Than Truck Load] or freight shipping are excluded from free shipping

Expedited Shipping

  • Expedited shipping cost is calculated and varies by item and location. Expedited orders placed before 9AM PST Monday-Friday will ship out the same day. Orders placed after 9AM will ship out the next business day.

Shipment Tracking

  • Tracking numbers are updated daily Monday-Friday by 5pm PST.

Freight Shipments

  • Shipping and handling charges on all orders vary; contact your account manager for our most current and competitive rates, options and shipping specials. For the Customer's protection, we ship only to the verified billing address of the Customer's credit card. In some circumstances, international shipping may be available.

Free Shipping Service Includes: (We do not offer free Shipping to HI, AK, VI, PR)

  1. Lift Gate Service
  2. Delivery to the Threshold Only (This is for ground floor service)

 White Glove Shipping - $150.00 (This is only for ground floor service other than that please contacts us for service quotation)

  1. Two People Delivery Team / 1 Hour
  2. Removing the Support Bin for the Pallet Jack
  3. Lift Gate Service
  4. Floor Protection
  5. Unpacking of Safe
  6. Debris Removal and Disposal

(Ship to HI, AK, VI, PR must contact us to get shipping quotation before ordering)

For weekend or after hours delivery, please contact customer service at 1-888-666-6769 for more information. NOTE: An additional service charge may be applied if the safe is being delivered to a rural or unincorporated address.

Freight Shipping Terms 

  • Please allow 10-15 business days for the freight order to be delivered. The customer will be contacted by the independent freight carrier before delivery in order schedule a delivery time.
  • The customer must provide a valid phone number upon placing their order. This phone number will be used by the independent freight carrier to arrange the delivery.
  • Customers who cancel or refuse their freight order within 1-15 business days of placing the order must pay the return freight shipping cost. This excludes refusals due to damage during transit.
  • If the delivered item has been damaged in transit, the customer has within 5 days of receiving the item to report the damage in order to ship the item back with no additional charge.

For More Shipping Information, Please Contact:

Sure Safes

855 Towne Center Drive Pomona, CA 91767

Phone: 1-888-666-6769 x 114